Privacy & Use Policies

317.840.5825

John Taft
Heating Cooling & Plumbing

Indianapolis Heating and Cooling Services

Updated January 11, 2025

PRIVACY POLICY

This Privacy Policy outlines how John Taft Heating Cooling & Plumbing, operating as JohnTaftIndy.com collects, uses, and protects the personal information of visitors to our website. By accessing our website, you agree to the practices described in this policy.

Information We Collect:

Personal Information: When you contact us through online forms or email, we may collect your name, email address, phone number, and any other information you provide voluntarily.
Usage Data: We automatically collect information about your website activity, including your IP address, browser type, pages visited, and time spent on our site.

How We Use Your Information:

To Respond to Inquiries: We use your contact information to respond to your questions, service requests, and/or customer support.
Marketing and Promotions: With your consent, we may send you emails about our services, special offers, and industry updates.
Website Improvement: We analyze usage data to understand website traffic patterns and improve user experience.

Sharing Your Information:

Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and providing services, such as email marketing platforms or data analytics tools.
Legal Compliance :We may disclose your information if required by law, court order, or to protect our legal rights.

COOKIES & TRACKING POLICIES

Cookies: We use cookies to enhance your browsing experience and gather information about website usage. You can manage cookie settings through your browser preferences.

Protecting Your Information:

Security Measures: We implement industry standard security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

Children's Privacy:

Not for Children: Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Your Privacy Controls:

Opt-Out: You may opt out of receiving marketing emails by clicking the unsubscribe link at the bottom of our emails
Access and Update: You can request access to your personal information and update it by contacting us at JTaft@indy.rr.com

Changes to This Policy:

Updates: We may update this Privacy Policy periodically. We will notify you of significant changes through our website.

Contact Us:

If you have any questions regarding our privacy policy, please contact us at JTaft@indy.rr.com

TERMS & CONDITIONS

John Taft Heating, Cooling & Plumbing, Indianapolis, IN, 317.840.5825 Agreement between:

John Taft Heating, Cooling, & Plumbing: (hereinafter referred to as "Contractor")
[Customer]: (hereinafter referred to as "Customer")

1. Scope of Services:

Maintenance Services: Contractor will provide routine maintenance services for the Customer's HVAC system(s) including cleaning filters, inspecting components, adjusting settings, and performing necessary minor repairs as outlined in the service plan selected by the Customer.
Repair Services: Contractor will provide repair services for any malfunctioning components of the Customer's HVAC system, including parts replacement, labor, and diagnostic fees, upon request by the Customer.
Installation Services: Contractor will provide installation services for new HVAC systems, including removal of existing systems, installation of new equipment, and system start-up, as per a separate agreement and pricing structure.

2. Payment Terms:

Service Fees: All services will be billed at the current standard rates of the Contractor, as detailed in the service quote provided to the Customer.
Payment Method: Payment shall be made in full upon completion of services.

3. Service Scheduling and Access:

Appointment Scheduling :Customer must schedule all service appointments in advance by contacting the Contractor.
Access to Equipment: Customer agrees to provide reasonable access to the HVAC system(s) for services.

4. Customer Responsibilities:

System Maintenance: Customer shall be responsible for regularly changing air filters as recommended by the Contractor.
Notification of Issues: Customer is responsible to notify the Contractor of any HVAC system malfunctions or concerns.
Access Restrictions: Customer must inform the Contractor of any access limitations to the HVAC system.

5. Warranty and Liability:

Parts Warranty: Contractor warrants all parts installed during repair or replacement services for a period of one yearfrom the date of installation.
Labor Warranty: Contractor warrants labor performed for a period of one yearfrom the date of service, excluding issues arising from customer neglect or misuse.
Limitation of Liability: Contractor shall not be liable for any consequential damages arising from service provided, beyond the cost of repair or replacement of defective parts.

6. Governing Law:

This agreement shall be governed by and construed in accordance with the laws of the State of Indiana.

DISCLAIMER

• WEBSITE DISCLAIMER

The information provided by John Taft Heating, Cooling, & Plumbing (“we,” “us” or “our”) on JohnTaftIndy.com (the “Site”) is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site. UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE. YOUR USE OF THE SITE AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE IS SOLELY AT YOUR OWN RISK.

• EXTERNAL LINKS DISCLAIMER

The Site may contain (or you may be sent through the Site links to other websites or content belonging to or originating from third parties or links to websites and features in banners or other advertising. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability or completeness by us. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY INFORMATION OFFERED BY THIRD-PARTY WEBSITES LINKED THROUGH THE SITE OR ANY WEBSITE OR FEATURE LINKED IN ANY BANNER OR OTHER ADVERTISING. WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.

• TESTIMONIALS DISCLAIMER

The Site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, nor should you assume, that all users will have the same experiences. INDIVIDUAL RESULTS/SERVICES MAY VARY.

The testimonials on the Site are submitted in forms such as text and are reviewed by us before being posted. They appear on the Site verbatim as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened where the full testimonial contained extraneous information not relevant to the general public.

The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions. We are not affiliated with users who provide testimonials, and users are not paid or otherwise compensated for their testimonials.

John Taft Heating Cooling & Plumbing